Knowledge base is a great client self-support tool. Providing your customers with a library full of helpful articles, how-to tutorials, API documentation etc can significantly reduce your time and money spent on support. It’s just the matter of getting your clients to reach out to your knowledge base. How? Make it accessible, attractive and understandable. And, as people respond to video more than text, it’s a good idea to include some handy video tutorials. Now, thanks to DemoWolf, you can integrate their read-made cPanel, Plesk and other video tutorials with HostBill and make them available to your clients from within your HostBill knowledge base. Continue Reading
Most hosting providers offer services that can be combined or bundled together. Effectively managing the services and knowing which are related or assigned to another is the key to success. Hence our new feature: Related Services will make it easier for both admin and the client to assign and manage related services.
The beginning of 2018 marks some significant changes in HostBill. We’re happy not only to announce the launch of our brand new website, with the new fresh look, user-friendly navigation and updated information about products and services offered by HostBill, but we’re also pleased to introduce new HostBill 2018 version. Continue Reading
Digital currencies, especially bitcoin despite all controversies around it, are becoming more and more popular. There’s a growing number of online businesses accepting various virtual currencies. Digital currencies are valued for the convenience, ease of use and innovation. And as at HostBill innovation is one our our key goals, we’re happy to introduce two new payment gateways integrated with HostBill that will allow you to accept bitcoin and other digital currencies payments: Coinfy and CoinGate. Continue Reading