We’re happy to announce new, free feature available in upcoming HostBill release: Desktop Notifications! Continue Reading
Let us walk trough some of amazing new features, step by step of how it can be used in your company, and learn how those two modules works great together!
1. Check walktrough below to see whats new in Dedicated servers manager (click on image for higher resolution)
This is just a start of our plugins improvements – for full changes track our weekly changelog: http://hostbillapp.com/changelog
Just a couple of hours left before new HostBill version release – we’d like to take a time and show you amazing new feature of upcoming update.
HostBill ticketing system is recognized as easy to use, despite being packed with dozens of useful features. With new version we’re adding new one to admin ticketing interface – Ticket Views. Now every admin will be able to define his custom ticket listing, select auto-search & ticket filter criteria, columns and column order displayed in view.
Each admin can define his private views (displayed only for him), or public (displayed for all support staff members).
- Using mobile phone and want to catch up with your tickets on train? Define mobile view to display only your tickets and ticket subjects/status (you don’t need anything else on small smartphone screen) – one click away and you can see only what you need.
- Using ticket tags & search terms to sort special groups of tickets – define view and have them one click away from you
- Certain search term repeats? When entering new filter details you can store it as view with one click
HostBill team add many features and improvements with every minor release (every week). Due to the fact HostBill is 100% multi-lingual it was sometimes hard to keep up with translations. Its about to be changed with new feature – language filters. With just one mouse click you can find all untranslated lines in your language, and their English versions – so within minutes after upgrade you can be sure that new features for your clients will be displayed in their native language.
New HostBill release is just couple hours ago, as usual we’re bringing new improvements to your billing platform. To make HostBill everyday usage easier we’ve re-designed Smart Search and narrowed its results to most useful ones. Clean design + additional nice touch of highlighted search results – check screenshot below!
Soon (on 2012-10-19) HostBill will reach its 4.0.0 milestone. It took us approx. 1 year and over 28 (!) public releases to get here (you can track last year’s progress at http://hostbillapp.com/changelog).
In this blog post we’d like to show you feature that is scheduled for 4.0 release: Reports.
HostBill had (and still have) built-in statistics as graphical representation, but we realize some data look better (and sometimes has to be) presented in numbers and on paper. 4.0 comes with over 20 useful and insightful reports, such as Sales tax liability, support ticket ratings reports, transactions per gateway etc.
Best part is – reports are customizable with drag & drop, and each result set can be limited with custom criteria, to get exactly what you need in fast and easy way!
Make sure to check short screencast below!
You may already know that HostBill works great with Colocation/Dedicated servers offering, allowing to measure and bill for bandwidth usage – more details can be found here: http://hostbillapp.com/features/colocation.php
With 3.9.6 we’re introducing new possibility – your clients will be able to choose their bandwidth billing method, and limits directly from cart! One mouse click in product configuration, and you can set smart product configuration as shown on screencast below!
Using this method overage rate is calculated automatically, based on pricing client selected during order.
It also allows client to upgrade to higher bandwidth limit anytime during billing cycle!
Your clients will love improvement scheduled for 3.9.6 release (2012-09-28) – dynamic attachment uploads for support tickets. Just drag & drop files into upload area or choose them manually and you’re there – no more hours of waiting after ticket submit for attachments to upload. Let them load once message is being composed.
Below you can find short demonstration of this feature in action:
Our NextGen theme released few months ago changed industry outlook on client section of service provider websites. Its time to make it even better!
With HostBill 3.9 we’re introducing new variation of this popular theme, called “Nextgen Clean” – we’ve made it nicer to eye with pixel-perfect attention to details, take a look on some screenshots or watch short style walk-trough
HostBill is well known of its outstanding pace of development and rapid new releases. We’ve decided to make process of upgrade easier to HostBill users, that’s why with release of HostBill 3.9 (2012-09-07) we’re introducing HostBill AutoUpgrade & AutoPatch
This Plugin (enabled by default) periodically checks for new HostBill versions & patches – if new Version is available, administrators will see following notification:
Upgrading to latest HostBill version is simple as clicking one button:
Quick video commentary:
– Plugin checks for latest version available
– After confirming upgrade new HostBill is automatically downloaded
– Archive is safely extracted
– Database is being updated to latest version