Assign Ticket & External Ticket Addon allows to assign tickets for staff outside any department. Add-on is responsible for creation of new profile to view & access certain ticket.
We hired new developer to make HostBill integration with current website
We were in need to supply him with ticket ID so he can work close with the client. We do not want anyone new enter our main billing system so we created this addon that sends him email with following content
You have been assigned to ticket at HostBill System
Ticket [#6741ee] – Import from CVS
Log in here: http://hostbillapp.com/clientarea/superadmin/
Developer can now work with client on this ticket, ONLY on this ticket.
Download & Install
1. Download file from http://cdn.hostbillapp.com/modules/externaltickets/externaltickets.zip
2. Copy zip archive into HostBill directory: /includes/modules/Other
3. Extract all files
4. Activate in HostBill – http://cdn.hostbillapp.com/modules/externaltickets/external_tickets_activation.swf
5. Tour – http://cdn.hostbillapp.com/modules/externaltickets/external_tickets_tour.swf