Providing your customers with excellent support service, especially via phone, can be a daunting task. The vital part of it that unfortunately often turns out to be the most difficult is client identification process. To make things easier we’ve created the Support PIN module that will simplify and secure the process of receiving phone support.
Accepting multitude of incoming payment transactions through different payment gateways from clients all over the world can put your company at a fraud risk. Our newly introduced Gateway per Client plugin was aimed as an extra measure of protection against fraud when accepting online payments. Continue Reading
The ability to administer and coordinate your staff, especially when your team is growing, presents many challenges. As we understand the importance of effective team management, we came up with the solution to help you organize your staff members teams and their permission levels.
Most hosting providers offer services that can be combined or bundled together. Effectively managing the services and knowing which are related or assigned to another is the key to success. Hence our new feature: Related Services will make it easier for both admin and the client to assign and manage related services.
The beginning of 2018 marks some significant changes in HostBill. We’re happy not only to announce the launch of our brand new website, with the new fresh look, user-friendly navigation and updated information about products and services offered by HostBill, but we’re also pleased to introduce new HostBill 2018 version. Continue Reading
At HostBill we put a great effort in listening our customers and responding to both their comments and criticism. We constantly develop our platform adding new functionalities every week to make sure we meet our clients requirements. Here’s the summary of new features developed over the past few weeks. Continue Reading