Browse Category: New Features

HostBill 4.1.0 Preview: Ticket Views

Just a couple of hours left before new HostBill version release – we’d like to take a time and show you amazing new feature of upcoming update.

HostBill ticketing system is recognized as easy to use, despite being packed with dozens of useful features. With new version we’re adding new one to admin ticketing interface – Ticket Views. Now every admin will be able to define his custom ticket listing, select auto-search & ticket filter criteria, columns and column order displayed in view.
Each admin can define his private views (displayed only for him), or public (displayed for all support staff members).

Use cases:

  • Using mobile phone and want to catch up with your tickets on train? Define mobile view to display only your tickets and ticket subjects/status (you don’t need anything else on small smartphone screen) – one click away and you can see only what you need.
  • Using ticket tags & search terms to sort special groups of tickets – define view and have them one click away from you
  • Certain search term repeats? When entering new filter details you can store it as view with one click


HostBill 4.0.4 Preview: Language filters

HostBill team add many features and improvements with every minor release (every week). Due to the fact HostBill is 100% multi-lingual it was sometimes hard to keep up with translations. Its about to be changed with new feature – language filters. With just one mouse click you can find all untranslated lines in your language, and their English versions – so within minutes after upgrade you can be sure that new features for your clients will be displayed in their native language.

HostBill 4.0.2 Preview: Smart Search 2

New HostBill release is just couple hours ago, as usual we’re bringing new improvements to your billing platform. To make HostBill everyday usage easier we’ve re-designed Smart Search and narrowed its results to most useful ones. Clean design + additional nice touch of highlighted search results – check screenshot below!

HostBill 4.0.0 Preview: Reports/Audit tools

Soon (on 2012-10-19) HostBill will reach its 4.0.0 milestone. It took us approx. 1 year and over 28 (!) public releases to get here (you can track last year’s progress at http://hostbillapp.com/changelog).

In this blog post we’d like to show you feature that is scheduled for 4.0 release: Reports.

 

HostBill had (and still have) built-in statistics as graphical representation, but we realize some data look better (and sometimes has to be) presented in numbers and on paper. 4.0 comes with over 20 useful and insightful reports, such as Sales tax liability, support ticket ratings reports, transactions per gateway etc.

 

Best part is – reports are customizable with drag & drop, and each result set can be limited with custom criteria, to get exactly what you need in fast and easy way!

 

Make sure to check short screencast below!