Browse Author: Dominika Grzesik

Feature overview: Client Self-service Toolbox

Self-service is the new customer service! Customer support usually consumes a lot of time so providing your clients with a self-service support toolbox can help you reduce customer service to a minimum. With HostBill you can allow your customers to find solutions by themselves through a range of self-service support tools and provide your clients with great customer experience with almost no effort!

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NIC.ru domain registrar, Stripe Intents FPX payment gateway and more news!

This week we’ve got a real treat for you, as today’s release is full with new features! We’re introducing new domain registrar module, new payment solution, update to Password Manager module, new features added to Theme 2019 and Domain Cart order page, new Order notification, an update to Credit Notes and more! Keep on reading to find out the details!

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HostBill New Release

New release!

This week in HostBill we’re introducing a number of improvements and new features to our admin area: new email logging features, warnings about risky ACLs and new options added to IP Manager module!

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Multi-channel support

Feature overview: Multi-channel support

Providing different methods of communication for your customers to reach you and answering all enquiries with the same level of professionalism and agility is what your customers expect from you. Multi-channel support – not only increases customer satisfaction and customer retention but also boosts your brand’s image and credibility. At HostBill we give you the opportunity to serve your clients in a variety of ways that are convenient and effective.

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Client management software

Feature overview: Client Management

At the heart of any business are always customers and any company’s goal should be to cultivate and nurture customer relationships. Successfully managing clients is an ongoing process, but when done right it can have so many benefits for your business: increased trust with your team and clients, a growing positive reputation, less stress, and a smoother process for every project you work on. Here’s how you can use HostBill to successfully manage client data and build client relationships.

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