Billing & Automation

Support Tickets:Custom Fields

Backstory

Running hosting company support is critical. You need to decrease number of replies for customers to get problems solved.

You very often ask clients for

  • root password for VPS
  • Version of software they are running
  • Upload necessary files

This is why we have added new feature Custom Fields. Your customers can immediately add additional information when new ticket is created.

CREATE NEW CUSTOM FIELD – ASK FOR ROOT PASSWORD


OPEN NEW SUPPORT TICKET

Price:$99.95 / One time fee Order now
Download: After order proceed to “Downloads->Plugins” in HostBill Licenses clientarea to obtain your copy
Installation:
Step 1: Unzip downloaded supportfileds.zip package contents, upload them directly to your HostBill main folder on your server.
Step 2: Login to adminarea to activate & manage your plugin: Watch howto video

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