Browse Tag: new feature

HostBill team adds many features and improvements with every minor release (every week). Due to the fact HostBill is 100% multi-lingual it was sometimes hard to keep up with translations. It’s about to be changed with a new feature – language filters. With just one mouse click you can find all untranslated lines in your language, and their English versions – so within minutes after upgrade you can be sure that new features for your clients will be displayed in their native language.

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New HostBill release has just been a couple of hours ago, as usual we’re bringing new improvements to your billing platform. To make HostBill everyday usage easier we’ve re-designed Smart Search and narrowed its results to the most useful ones. Clean design + additional nice touch of highlighted search results – check screenshot below!

Your clients will love improvement scheduled for 3.9.6 release (2012-09-28) – dynamic attachment uploads for support tickets. Just drag & drop files into upload area or choose them manually and you’re there – no more hours of waiting after ticket submit for attachments to upload. Let them load once message is being composed!

With recent release of HostBill we’ve completely re-designed order process in HostBill. It was scheduled for a long time and as some of our cusomers demanded it – we’ve decided to give it a go, and boy we’re glad we did!

We called this feature Order Scenarios.

Each orderpage (also known as product category) in HostBill can have different Order Scenario attached.
Order Scenarios define what steps should HostBill take after client submits the order. Following are default steps:

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With upcoming release of HostBill 3.1.2 we will introduce awesome new feature – translation tags.

Translation tags allow you to translate every aspect of your billing system shown to customer - including product names and descriptions!

Make sure to check out video tour for this feature at: https://vimeo.com/316130056

What are Registration Fields?

This feature allows to add additional input fields during registration of customer. For example “How did you hear about us?” to know where your customers are coming from.

More at: https://hostbill.atlassian.net/wiki/spaces/DOCS/pages/1212768/Registration+Fields

Feature Overview

Assign Ticket & External Ticket Addon allows to assign tickets for staff outside any department. Add-on is responsible for creating new profile to view & access certain ticket.

Backstory

We hired new developer to make HostBill integration with current website.

We were in need to supply him with ticket ID so he can work close with the client. We do not want anyone new enter our main billing system so we created this addon that sends him email with following content:

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New Feature

With 2.8 we’ve added required feature that will execute Addon:Terminate after account termination:

We’re not slowing down ;) Next version will be delivered sooner than you expect – within 2-3 weeks, and of-course we got some amazing features coming up. Next HostBill version would be all about admin/support-collaboration. On a side of improved administrator privileges we will also introduce Ticket replies drafts feature – your reply will now automatically be stored for later use – so you can start typing reply to ticket, get more information and get back to replying later. Plus other support staff will also know that you’re replying, so no more double-replying of your fast support team;) Screenshot will say it all for you:

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With the release of the new version we will introduce new feature to HostBill – customizable client fields. During signup client will pick his profile type – Private profile or Company profile and as an administrator you’ll be able to configure which fields need to be displayed for each type of customer. You also will be able to set those fields as required or not and whether or not they should be displayed on client invoice. You will be able to define your own custom fields – lets say you operate in European Union and want your commercial customers to provide their VAT number during signup – nothing simpler with HostBill! Take a look at the screenshots and see by yourself:

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