Next version preview pt.1 – Ticket replies drafts
We’re not slowing down 😉 Next version will be delivered sooner than you expect – within 2-3 weeks, and of-course we got some amazing features coming up. Next HostBill version would be all about admin/support-collaboration. On a side of improved administrator privileges we will also introduce Ticket replies drafts feature – your reply will now automatically be stored for later use – so you can start typing reply to ticket, get more information and get back to replying later. Plus other support staff will also know that you’re replying, so no more double-replying of your fast support team;) Screenshot will say it all for you: