A great deal of news in today’s release! New Virtualname domain registrar integration, new transactional email plugin: Postal, ability to set ticket filters based on registration fields, quotas support for all DNS modules, Support PIN update, new options for Related Services – and that’s not all!Continue Reading
Providing your customers with excellent support service, especially via phone, can be a daunting task. The vital part of it that unfortunately often turns out to be the most difficult is client identification process. To make things easier we’ve created the Support PIN module that will simplify and secure the process of receiving phone support.