Assign Ticket & External Ticket Addon

Feature Overview

Assign Ticket & External Ticket Addon allows to assign tickets for staff outside any department. Add-on is responsible for creating new profile to view & access certain ticket.

Backstory

We hired new developer to make HostBill integration with current website.

We were in need to supply him with ticket ID so he can work close with the client. We do not want anyone new enter our main billing system so we created this addon that sends him email with following content:

Hello

You have been assigned to ticket at HostBill System

Ticket [#6741ee] – Import from CVS

Log in here: http://hostbillapp.com/clientarea/superadmin/
Username: TestUser
Password: ErwEERRR

Developer can now work with client on this ticket, and ONLY on this ticket.

Download & Install

1. Download file from HostBill
2. Copy zip archive into HostBill directory: /includes/modules/Other
3. Extract all files

4. Activate in HostBill

Coming with 2.8: OnAPP – Firewall feature

We would like to show you a new feature made by Kris Pajak (Our Lead Developer) .

OnApp Firewall

You can add your own rules (Drop/Accept) for certain Interface, Destination IP, Source Address, Destination port, Protocol – more at videos 🙂

HostBill – Multiple possibilities for developers

Want to build a module for HostBill? Not a problem!

We’ve been working recently on DevKits, documentation and examples so you can integrate virtually anything with HostBill now!

Whats possible?
– Hosting/App/Provisioning modules
– Connecting forms with provisioning modules
– Payment Gateways
– Plugins
– Using API
– Domain Registrars
– Custom Product Types (work in progress)

Stay tuned for next updates – I’m off  trying to hook up coffee machine API with HostBill 😉

Kris

Registration Blacklist Addon

Backstory

We were getting a lot of fraud orders with public emails (gmail, yahoo, etc). All registration with public email service are blocked.

You can block registration from certain domain too. Please download our plugin 🙂

Download & Install

  1. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Registration Blacklist plugin.
  2. Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module according to the documentation. 

Full OnApp 2.1RC4 module hotfix

HostBill users recently reported issue with OnApp 2.1RC4 module.

Problem:
When creating billing plan using API it’s not possible to create machine as a client, as OnApp throws HTTP500 + bad response error.

Solution:
We’ve created patch for OnApp Full-Featured module 2.1. To apply it please download your copy of module again from our client area, and extract archive contents in main HostBill directory.

Patch drawbacks:
This patch hard-codes clients’ cpu-shares to unlimited (it’s not setting cpu-shares limit in OnApp), and for new machines created from HostBill client area it sets cpu-share to 1, despite of slider settings.

Please note:
This is temporary patch, once OnApp will fix this bug with next RC/Stable version we will upload regular version of module with working CPU-Shares limit.

Coming soon: Dedicated Server & VPS Order Pages!

We’ve prepared two new order pages coming in the next release:

  • Dedicated Server order page


You can sell dedicated servers with our new order page. Customers can adjust:

CPU, RAM, Storage, Traffic, Network Settings, Software Settings, Remote Reboots and much more.

  • VPS Hosting order page

New version of popular slider has been added to next version.

Do you have some suggestions? Let us know! Please comment

End Of Shift Report Form

Backstory

When someone finish shift every manager should know what has been done during the shift. This addon enables employee to write a report with closed/resolved tickets during his/her shift. Usage of this addon is not only for support staff. You can make usage of it for support department, sales department or developers.

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