Providing your customers with excellent support service, especially via phone, can be a daunting task. The vital part of it that unfortunately often turns out to be the most difficult is client identification process. To make things easier we’ve created the Support PIN module that will simplify and secure the process of receiving phone support.
We’ve noticed that our release on 2018-03-21 may have broken autoupgrade feature on selected installations. We’ve just released new patch release (2018-03-22) to address this problem, but if you are experiencing problem where screen hangs on the message “Update progress…” below you can find information how to easily fix it.
Continue Reading
Our newly developed MailChimp module for HostBill allows you to integrate your HostBill store and customer data with your MailChimp account to help you better connect with your audience, advertise your products, sell more stuff, and grow your business. Continue Reading
New CrashPlan Pro module for HostBill will let you offer and automate CrashPlan Pro secure online backup services.
As of 25th May 2018 the General Data Protection Regulation comes into force. At HostBill we have always been committed to data privacy and security and we have taken all necessary steps to ensure GDPR compliance. Continue Reading
Accepting multitude of incoming payment transactions through different payment gateways from clients all over the world can put your company at a fraud risk. Our newly introduced Gateway per Client plugin was aimed as an extra measure of protection against fraud when accepting online payments. Continue Reading
The ability to administer and coordinate your staff, especially when your team is growing, presents many challenges. As we understand the importance of effective team management, we came up with the solution to help you organize your staff members teams and their permission levels.
We’re happy to present the new SSL certificates module for HostBill: GlobalSign SSL that will let you resell and automatically provision GlobalSign SSL certificates. Continue Reading
We’re happy to present new WebHooks plugin for HostBill. The plugin allows you to hook up external systems with HostBill and to send notifications to external scripts using webhooks – an user-defined HTTP callbacks.
Most hosting providers offer services that can be combined or bundled together. Effectively managing the services and knowing which are related or assigned to another is the key to success. Hence our new feature: Related Services will make it easier for both admin and the client to assign and manage related services.
Continue Reading
