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Billing & Automation

Information about price/modules changes in 4.6.0 release for current customers

Dear customers

We’re quite aware that our recent changes in billing model/platform may have caused unintended confusion – we’re here to straighten it up.

Pricing/renewal fees:
All changes in pricing/renewal fees are for new customers only. HostBill respects “grandfather rights”.
If by accident you did not received what you’ve paid for (renewal fee shows as different, your access to download shows as expired), please contact Licensing Department.

Paid Live Chat/Vies Plugin
You’re still free to use mentioned modules – those become paid for new customers only.
Bug fixes will be provided in future for both free and paid versions. New features will be introduced for paid versions.

Premium orderpages / clientarea themes
Update to newer version do not remove orderpages that came with your HostBill when you bought it or with updates up to recent version.
This means that you still are good to use orderpages you’ve bought with your HostBill.
Prices for orderpages listed as premium/paid are for new customers only.

Developer toolkit access
Access to dev toolkit is available for old customers only (anyone who signed up before 2013-05-24)

By new customers – we understand clients that signed up after 4.6.0 release (2013-05-24)

Update: 2013-05-28

Frequently Asked Questions:
Q: I purchased license year ago, do I still have access to all orderpages and client themes that came with my HostBill 4.5.8
A: Yes. All orderpages released prior to 4.6.0 are included in download package for customers who purchased HostBill before mentioned release

Q: Will I get new HostBill features/improvements/bug fixes?
A: Yes. All free core features, improvements and bug fixes are released weekly, as before.

Q: Do I have access my HostBill’s API?
A: Yes. Access to API and hooks, template and orderpage modifications is not limited!

Q: I signed up before 4.6.0 release, if I download new version are orderpages that I previously used going to be there?
A: Yes. You have access to what you’ve signed up for.

Q: Can I develop my own extensions or use third party modules?
A: If you’ve signed up before 2013-05-26 (TOS/License update) than YES.

HostBill 4.5.0 Release

New version of HostBill is available, next to exciting developer updates we’ve introduced two modules you might find useful:

Extended Fraud Protection
A Web-Hosters community powered fraud protection module. Next to standard HostBill fraud prevention you will also gain access to HostBill’s webhosting fraudsters IP database – to lower risk of fraud and chargebacks.

Learn more at http://hostbillapp.com/features/apps/fraudextended/index.html

SMS Verification Plugin
Verify your client’s identity and phone numbers with this simple, yet powerful plugin – use built-in sms notification plugins (or easily build your own) to send clientarea PIN protection code after signup.

Learn more at http://hostbillapp.com/features/apps/smsverification/index.html

For full changelog visit http://hostbillapp.com/changelog

HostBill 4.4.4 Release

Friday? So time for another exciting HostBill developments.

New orderpage:
Our new clientarea theme stands out with its modern design approach – we went extra mile and created new orderpage to match its unique style. Introducing Volume Slider orderpage – make sure to see its video preview!

More about HostBill orderpages: http://hostbillapp.com/features/order-pages.php

Major IPAM improvements:
Popular IP management plugin for HostBill, IPAM, just got better – check out its new features at http://ipam.hostbillapp.com/

For full changelog visit: http://hostbillapp.com/changelog

HostBill 4.4.2 Release

Friday – time for another HostBill release. With 4.4.2 we’re introducing couple of new modules, you should definitely check out:

Plugin: Ticket Related Service
While opening support ticket your customer will now be able to define which of his services his support message is related to. Admin section of ticket related service plugin will display it on top of page for staff convenience. Learn more at http://hostbillapp.com/features/apps/ticket_related_client_service.html

Full changelog available at http://hostbillapp.com/changelog

HostBill 4.3.6 Release

Another week passed, and another handful of reasons why to choose HostBill as the automation platform of your hosting business. With this version we’re introducing:

Plugin: Services per client
Scenario: you’re running promo with free trial service – rather than monitoring your customers not to overuse promotion – set number of packages one customer can purchase with this handy plugin.

Learn how to use it at http://cdn.hostbillapp.com/jvideos/limitedservices.html

{attachment} tag in email templates
Want to automatically send some files in your custom email notifiations (ssh keys, documents, SLA papers), or attach PDF invoice to email reminders? Its not only possible but very simple with HostBill.

Read more about it in our wiki at http://wiki.hostbillapp.com/index.php?title=Email_template_attachment

Full changelog available at http://hostbillapp.com/changelog

HostBill 4.3.4 Release

As with every Friday – new HostBill is here. Whats new?

OnApp v3 support
Long awaited OnApp 3.0 has just been released, we’ve been working with OnApp team really hard to make sure best OnApp billing integration available is up to date.

Learn more about OnApp-HostBill integration at http://hostbillapp.com/features/apps/onapp.html

Product Components:Forms: Extra resource billing
Much requested feature – sliders and qty fields now can be billed based on qty bracket client selects. Encourage your clients to purchase more resources with price lower for higher quantities. I.e: 0-512 RAM-> $1/MB, 512-2048 ->$0.8/MB

Check out this feature’s video preview at http://cdn.hostbillapp.com/jvideos/extraresourcebilling.html

Full changelog available at http://hostbillapp.com/changelog

HostBill 4.3.2 Release

Its Friday, time for another HostBill release. Whats new?

Initial due date setup
HostBill is becoming the modular automation platform for hosting industry, and as such its crucial it allows enough invoicing flexibility – with this version you will be able to define how much time your clients have to pay invoice generated during order – on service and customer group level.

Video guides
Starting from this release new features will be documented with short introduction video – check out Setup Fee in Upgrades for this release, and let us know in comments if you like this form of presenting new updates!

For full changelog visit: http://hostbillapp.com/changelog