Billing & Automation

Small things that makes HostBill so great to work with pt.1

Weʼre like you – every day we work our way through hundreds of tickets, processing orders and managing accounts. Aside from development, we perform many repetitive tasks just like you, and weʼre always looking for ways of making these tasks easier:

– Why two clicks instead of one?

– Why have to scroll down instead of seeing everything in one place?

– Why travel miles with the mouse pointer?

You wonʼt be asking yourself any such questions when working with HostBill!

We spend hours every day, working out the best user experience. For example, I was arguing with Kris B. about a small 16×16 icon for an hour yesterday! A stupid icon that most users wouldnʼt care about – so why do we care? Because you will see this icon a hundred times every day, and to have it fit in, it needs to have purpose; it cannot be randomly picked.

Note that some of the features presented below will be released within 1–2 weeks in an update; others features are already implemented.

Letʼs go through some random little things that make a difference.

1. You wonʼt normally edit automatically-generated invoice item names, so what is the point of having N-input boxes? In HostBill you will see:

in_line1– OK, but what if I do need to edit it? Not a problem! What would your natural behavior be? You would hover over Description in order to find out if itʼs editable:in_line2– And guess what? It is! So, letʼs click on edit:in_line3 Continue Reading

Developers, start your IDEs – HostBill custom modules examples are here!

Visit http://wiki.hostbillapp.com/index.php?title=Custom_Modules if you havent already – we’ve finally updated this page with working examples, so it will be easier to understand. Now you’ll be able to see for yourself how powerful HostBill modules can be. Let us know if you need more examples.

And here is little bonus from Geek&Poke – how we love to write documentation here in HostBill:

_geek_poke_documentation

Next version preview pt.1 – Ticket replies drafts

We’re not slowing down 😉 Next version will be delivered sooner than you expect – within 2-3 weeks, and of-course we got some amazing features coming up. Next HostBill version would be all about admin/support-collaboration. On a side of improved administrator privileges we will also introduce Ticket replies drafts feature – your reply will now automatically be stored for later use – so you can start typing reply to ticket, get more information and get back to replying later. Plus other support staff will also know that you’re replying, so no more double-replying of your fast support team;) Screenshot will say it all for you:

ticket_collab

HostBill v.1.4.0 Released

Long-Awaited Hostbill version 1.4.0 is out! Visit our online demo and experience new features like:

  • Multi-Currency support
  • Bulk Invoice Payment
  • Quotes/Estimates
  • Custom client fields (vat, mobile phone etc)
  • Embedable live chat

…and much much more! Our integrated third party modules list is still growing, with this version we’re introducing goodies support like:

  • LogicBoxes – sell your Resellerclub hosting!
  • ISPManager
  • H-Sphere
  • Netcash.co.za
  • Quickpay.dk
  • DotNetPanel
  • Ashay backup

… and as usual: LOT MORE!

Go ahead and grab latest version of HostBill from our clientearea!

Next version preview pt.3 – PayPal balance addon

Its around one week until next HostBill will be released, and because of this we’ve decided to show you something special – new free HostBill addon which will be included with next version – PayPal Balance Addon. This simple addon gives you at a glance information about your current PayPal balance. But the best part about it is its simplycity – no need to edit any file!

See how you will be able to start using this (and many other addons):

1. You will visit addon management section, and hit “Activate” next to this addon

2. Fill in your API data, and hit Save Changes

3. Thats it! your Homescreen will look simmilar to this attached below:

balance

Easy configuration…

balance_example

…and our addon is working!

Next version preview pt.2 – Customizable client fields

With release of new version we will introduce new feature to HostBill – customizable client fields. During signup client will pick his profile type – Private profile or Company profile – as an administrator you’ll be able to configure which fields need to be displayed for each type of customer, you also will be able to set those fields required or not, to be displayed on client invoice or not. You will be able to define your own custom fields – lets say you operate in European Union and wants your commercial customers to provide their VAT number during signup – nothing simplier with HostBill! Take a look at screenshots and see by yourself.

custom_fi

Admin section – define fields

custom_fi2

Client section – sign-up

Webdeveloper musthave – Zen Coding

This post will not be directly related to HostBill itself – but hey – its developers blog! 😉

I’ve recently stumbled upon great tool called Zen Coding – if you’re using HTML in your everyday work – this little fellow can save you a LOT of time – just requires some practice, for ex:

div#page>div.logo+ul#navigation>li*3>a

will be expanded into:

<div id="page">
        <div class="logo"></div>
        <ul id="navigation">
                <li><a href=""></a></li>
                <li><a href=""></a></li>
                <li><a href=""></a></li>                
        </ul>
</div>

Make sure to see it in action:

Introducing HostBill reseller program

Due to growing interest in this type of cooperation with us, today we’re announcing that our reseller program is available! You can now add cheap HostBill license as an addon to your hosting/vps/servers offering – starting from $ 59,75 USD/month. Please note that we allow reselling only for internal hosting customers – and we track them by IP you’ll be asked to provide – so package containing only HostBill itself is prohibited.

Full details to be found here: http://hostbillapp.com/resellers/

HostBill development Kit pt.1 – Payment Gateways

Hello – we’re recently getting lot of demanding on documentation – how to create custom gateways for HostBill. We try to answer every request for gateways/hosting control panels/ domain registrars and add such modules into HostBill, however we also want to give such possibility to other developers.

Here:  http://wiki.hostbillapp.com/index.php/Devkit_Gateways you can grab latest documentation and examples on: How to create custom payment gateway for HostBill (this includes Credit Card processors)

Remember our all good friend Steve Balmer? WebDevelopers – start developing gateways! 😀

This is just a begining – we’re preparing devkits for hosting modules, domain modules and addon modules for HostBill, so stay tuned for that!

Next version preview – new livechat features

We’re working hard here on new version, and thanks to your requests HostBill’s built-in livechat would have ability to add it to your existing website, outside HostBill! All you need to do is copy code, add it to your website head tags and your clients can enjoy live support!

chat_bar

Live Chat status bar – click to chat.

chat_full

Live chat on your website with HostBill