The ability to administer and coordinate your staff, especially when your team is growing, presents many challenges. As we understand the importance of effective team management, we came up with the solution to help you organize your staff members teams and their permission levels.
Knowledge base is a great client self-support tool. Providing your customers with a library full of helpful articles, how-to tutorials, API documentation etc can significantly reduce your time and money spent on support. It’s just the matter of getting your clients to reach out to your knowledge base. How? Make it accessible, attractive and understandable. And, as people respond to video more than text, it’s a good idea to include some handy video tutorials. Now, thanks to DemoWolf, you can integrate their read-made cPanel, Plesk and other video tutorials with HostBill and make them available to your clients from within your HostBill knowledge base. Continue Reading
Most hosting providers offer services that can be combined or bundled together. Effectively managing the services and knowing which are related or assigned to another is the key to success. Hence our new feature: Related Services will make it easier for both admin and the client to assign and manage related services.
Affiliate programs have major impact on sales in online businesses. Introducing affiliate program in your company can help you not only to increase your sales but also gain more traffic and improve search engine rankings. Lucky for you, HostBill comes with built-in, feature-rich affiliate solution that is seamlessly integrated with HostBill billing features. Continue Reading